Community-Based Resources
0070-548.00 | Revision Date: 11/22/2021

Overview

This policy guide provides guidelines regarding the utilization of community-based resources available for families after an ER investigation including: Prevention and Aftercare Services (P&A), Alternative Response Services (ARS), Partnerships for Families (PFF), Family Preservation (FP) and Family Preservation Assessment Services (FPAS). It outlines when each is to be utilized and the corresponding staff responsibilities.

Table of Contents

Version Summary

This policy guide was updated from the 12/20/19 version to update eligibility information related to Alternative Response Services (ARS) and Prevention & Aftercare and to add program details about Partnerships for Families.

POLICY

Family Centered Services (FCS) Application

Family Centered Services (formerly the "Family Preservation System") is a web-based portal that provides Children's Social Workers (CSWs) the ability to refer families to Prevention and Aftercare Services (P&A), Alternative Response Services (ARS), Family Preservation (FP), Linkages, Project ABC, auxiliary funds, and Adoption Promotion and Support Services (APSS). The system also allows network service providers to submit invoices and DCFS Accounting to process payments.

Prevention and Aftercare (P&A)

Agencies provide case navigation services which include intake assessment, linkage to requested service(s) and follow-up to ensure that linkage was successful. Families who require linkage to free or low cost therapeutic services will be assessed for referrals to Child Abuse Prevention, Intervention and Treatment (CAPIT) funded agencies. The families will also be engaged to participate in non-traditional services, activities, resources or supports aimed at addressing some of the underlying issues that increase the probability of child abuse and neglect including poverty; lack of social connections and knowledge of parenting; and child development. All Los Angeles County families are eligible, whether DCFS referred or not. P&A may be best considered for closed ER referrals with unfounded or inconclusive allegations and low to moderate Structured Decision Making (SDM) risk levels, as this is a less intensive intervention than ARS or PFF. However, P&A may be offered to families whose cases are safely closing and they have pending case plan services. If the family has Alternative Response Services (ARS), Partnerships for Families (PFF), or Family Preservation (FP), P&A services can be considered only if those services are non-duplicative. P&A is also utilized for Evaluated Out Child Protection Hotline (CPH) referrals through the Community Prevention Linkages Program.

Family Preservation (FP) Services

FP is an integrated, comprehensive approach to strengthening and preserving families who are at risk of or already experiencing problems with family functioning; the goals are to promote the emotional, social, educational and spiritual development of children in safe and nurturing environments. FP is a strength-based, collaborative program aimed at helping families to identify and build upon existing strengths; resolve problems causing child safety concerns; advocate for their children at school and in other public settings; and establish or expand families' connections to resources and supports in their local communities. One of the primary goals of FP is increased self-sufficiency within families and a reduced reliance upon public agency interventions. The program may be initiated prior to children returning home as a way of smoothing transitions, putting needed supports in place, and helping families prepare for reunions. FP support services are offered from six (6) months to twelve (12) months, or more after reunification, depending upon families' individual needs. FP offers a vast array of services to families with open DCFS cases, including Intensive Family Preservation (IFP) service options for select at-risk families.

LA County's overall Family Preservation Program includes ARS and FPAS.

Family Preservation Assessment Services (FPAS)

The FPAS, formerly known as Up Front Assessment, is voluntary and provides social workers with valuable information on a parent/caretaker’s parental capacity, when considering issues related to mental health, substance abuse, and domestic violence.  FPAS are not available for minor parents.

The goal of FPAS is to prevent unnecessary out-of-home placement through more thorough assessment, and where detention is necessary, provide information to allow for more appropriate case plans to be developed. FPAS can be used to determine whether PFF, ARS, or P&A may be beneficial to offer families.

Emergency Response (ER) CSWs are able to refer parents/caregivers to community agencies with credentialed clinicians who possess knowledge of mental health, substance abuse and domestic violence for assistance when responding to families in crisis. These agencies use the Behavioral Severity Assessment Program (BSAP) and supplemental screening questions or tools approved by the Department. 

Alternative Response Services (ARS)

ARS agencies provide FP-equivalent, in-home visitation services to:

  • Families with inconclusive referral allegations and high/very high SDM Risk Assessment scores, and
  • Families with inconclusive or substantiated referral allegations and low/moderate SDM Risk Assessment scores and the family is requesting or agreeing to in-home preventative services.

ARS is limited to a maximum of six (6) months per referral/investigation.

Partnerships for Families (PFF)

Agencies provide home visitation services to families with referrals where investigations yield inconclusive or substantiated findings and moderate to very high SDM Risk Assessment scores. PFF services are short-term (6-12 months) home visitation services provided by a Master’s level Home Visitor. These services are designed to support and strengthen parent-child(ren) relationship(s) with a focus on child(ren) zero (0) to five (5) years old, to support and strengthen the protective factors of families, and to prevent new or subsequent involvement with child protective services. To be eligible, families must have a child age zero (0) to five (5) years and request or agree to in-home preventive services. PFF is limited to six (6) to twelve (12) months, and may be extended several more months with justification and PFF Program Manager approval. Pregnant and parenting youth whose children are not dependents are also eligible for PFF.

Victims of Crime Program

Information on the Victims of Crime (VOC) program can be located in Identifying and Arranging Appropriate Services for Children and Families or by going to the Community-Based Support Division’s VOC web page.

Eligibility Criteria

The following chart describes the eligibility criteria for P&A, ARS, FP and PFF services. None of the services except FP require continued monitoring by DCFS so long as services are in place.

P&A

ARS

PFF FP

SDM Safety Assessment

Safe, Safe With Plan (Safety Decision # 3: use of community agencies or services as safety resources)

Safe, Safe With Plan (Safety Decision # 3: use of community agencies or services as safety resources)

Safe, Safe With Plan (Safety Decision # 3: use of community agencies or services as safety resources) Safe, Safe With Plan (Safety Decision # 3: use of community agencies or services as safety resources)

SDM Risk Assessment level

Any

Low to Moderate to High/Very High

Moderate to Very High Moderate to Very High

Family History

Any

At least one prior child abuse and/or neglect referral

Any Open DCFS case (FM or FR)

Investigation Result

Unfounded or Inconclusive

Inconclusive or Substantiated

Inconclusive or Substantiated Substantiated

Other criteria

Family must voluntarily agree to participate. Closed cases are eligible

Family must voluntarily agree to participate

Family must voluntarily agree to participate and have at least one child 0-5 years of age For FR cases, referrals can be made ninety (90) days prior to reunification/home-of-parent order

Exclusions

-----

Does not apply to open cases

Does not apply to open cases  

For further information and additional services, please refer to the attached DCFS Community Based Support Division Programs Summary Chart.

PROCEDURE

Family Preservation Services (FP)

CSW Responsibilities

  1. Consult with SCSW to determine if FP services are appropriate for the family. If so, discuss the benefits of FP with the family and, if they agree to participate in this voluntary service, have the parent/caregiver sign the DCFS 802.
  2. Log into the Family Centered Services (FCS) application.
  3. Click on the CWS/CMS case number that belongs to one of the children in the family. (If the family has prior FP history, the "Case History" popup window will open. Click either "continue FP request" to continue, or "cancel FP request" to cancel).
  4. Select a Primary Caregiver from the drop-down list. Place a check in the boxes next to "Others (Adults in Home)." Select a "FP Case Name" from the drop-down list. Place checks as needed for the boxes for all children in the home in the "Child Information" field. Make a selection from the GAIN/CalWORKS drop-down list (mandatory).
  5. Enter notes in the "Problem/Areas of Concern" and "Family Strengths" text boxes (both are required). In the "Preliminary Assessment of Services Needed in Addition to In Home Counseling" field, place a check in the box next to each service you are recommending.
  6. When finished entering all information for the request, click on the "Submit" button to save the request. The system will then generate a green confirmation message at the top of the screen displaying the new system-issued FP request number.
  7. Scroll to the bottom of the page and click on the "View DCFS 800" button. The system will switch to adobe Acrobat Reader and the form will be displayed in pdf format. Print the form, sign the form, and request SCSW signature.
  8. Once all required signatures are obtained, submit the packet to the Community Based Liaison (CBL). The packet should contain:
    • DCFS 800
    • DCFS 802
    • Individualized Investigation Narrative (redacted by CBL or office designee)

SCSW Responsibilities

  1. Review the FP packet upon receipt from the CSW.
  2. If appropriate, sign and return to CSW for processing.

Prevention and Aftercare (P&A)

CSW Responsibilities

  1. Complete the SDM Risk Assessment.
  2. Consult with SCSW to determine if the P&A services are appropriate for the family. If yes, discuss the benefits of P&A with the family and, if they agree to participate in services, have the parent/caregiver sign the DCFS 802. During the conversation discuss with the family which protective factor(s) they are interested in strengthening and what services, resources, activities and/or supports they believe would help achieve their family goal(s). For Continuing Services (CS) requests for aftercare services, discuss the family’s unfinished objectives.
  3. To complete the P&A DCFS 800, log into the Family Centered Services (FCS) application.
    1. Click on "P&A" at the top and select "Create New P&A Referral." (Note: only one P&A referral on the family can be active in the system at a time. If the status is "pending" or "open," you must terminate the existing referral before starting a new one).
    2. Active CWS/CMS cases and referrals are shown, along with referrals back-dated seven (7) months from the referral received date.
    3. Select the appropriate linked CWS/CMS referral/case number to generate a referral for that family. All fields with a red asterisk (*) are required.
    4. Indicate the referral source, click the "CAPIT" box if requesting counseling, parenting or other CAPIT services.
    5. Select the Primary Caregiver and CBL/P&A designee from their respective drop-down lists.
    6. Select adults in the home and children in the home, then add comments to the "Family Needs" and "Family Strengths" text fields (required). Check any "Services Requested" as needed, along with any "Linkage services" (to select more than one, hold the Ctrl key).
    7. Upload the signed DCFS 802 to the FCS system.
    8. When ready, click "Submit." A green confirmation banner appears at the top of the screen. Click the button to view the P&A 800 form if desired.
  4. Document all contacts in the Contact Notebook including the referral to P&A.
  5. For ER, once the P&A referral is submitted via the FCS/FP system, the ER referral can be closed if the investigation is complete.
  6. CSWs can continue to see the progress of the P&A referral as long as the ER referral is on their caseload. Agencies will update the status of referrals including if the family accepted/declined services, and note their attempted contacts, including if they were unable to locate the family.

SCSW Responsibilities

  1. During the case conference with the CSW, explore potential programs that could be offered to the family including: P&A Services, PFF and ARS. Explore eligibility for each program to determine which would be the best fit given the identified needs of the family, keeping in mind that the family is the expert on themselves and will ultimately choose the program that would best meet its needs.

Office Designee Responsibilities

  1. Upon receiving email notification of a new P&A referral, ensure that the referral has sufficient information for the agency and that the 802 is attached.
  2. After receiving the P&A referral, if the Emergency Response Referral Document and the Investigation Narrative are attached, review and redact any confidential information before initiating the referral to the appropriate P&A agency.
    1. Confidential information includes any identifying information about the Reporting Party, (RP) including name, address, relation to the victim, etc. Also if the victim is not the child being referred, all identifying information regarding the victim is confidential.
    2. Black out the confidential information and/or replace identifying information with RP or victim as appropriate. For example, change he/she/neighbor/teacher to RP.
    3. If the out-stationed County Counsel is available, have them review the redacted narrative and make any further changes as directed. If there are further questions regarding redaction and confidential information, please contact the redacting unit at County Counsel.
  3. If the P&A 800 is complete and the 802 is attached, select the corresponding P&A agency and submit via the FCS/FP system. Note: for aftercare services, it is helpful for agencies to be informed of a family’s unfinished objectives that remained outstanding after its case was closed.
  4. Once the referral has been submitted to the agency, the agency will update their progress on enrolling the family in services within the FCS/FP system. The P&A Designee or CBL can continue to access this information via the system.

Alternative Response Services (ARS)

ER CSW Responsibilities

If the initial ER investigation was completed by ERCP and the family meets the criteria for ARS (including an allegation conclusion that is either substantiated or inconclusive), the referral is assigned to the appropriate regional office for completion of procedures.

If the initial investigation determined that the family is not appropriate for ARS due to safety factors, explore the use of VFM/VFR services.

  1. Complete the SDM Risk Assessment.
  2. Discuss ARS with the family and its willingness to participate.
    1. If the family is participating in ARS, have the parents sign the DCFS 802.
    2. If the family refuses ARS and there are no safety or risk factors that would put the child in immediate harm, close the referral.
  3. Within thirty (30) days of the referral date, once the family has been identified as meeting the criteria for ARS, follow these steps to refer the family:
    1. Log into the Family Centered Services (FCS) application. (Note: ARS requests cannot be created in FCS from a CWS/CMS case, so the "CWS/CMS Source" drop-down menu will show "DCFS Referral," as opposed to "DCFS Case").
    2. Click on the family's CWS/CMS referral number. A pop-up window will appear with the question, "Do you want to create an Alternative Response request? "Select "OK" to proceed with the request. (If you select "Cancel," you may proceed with a Family Preservation Services request, as some families will qualify for FP services but not ARS).
    3. Enter the request information as needed, such as selecting a Primary Caregiver, checking the boxes for "Others (Adults in Home)," selecting a case name, selecting your office's CBL name, checking the boxes for all children in the home (under "Child Information", making a choice from the GAIN/CalWORKS drop-down menu.
    4. Enter notes for "Problem/Areas of Concern" and "Family Strengths," then place a check in the box next to each recommended service.
    5. When finished entering all information, click the "Submit" button to save the request. a green confirmation banner will appear at the top of the screen.
    6. Scroll back down to the bottom of the page and click the "View DCFS 800" button. The DCFS 800 is displayed in Adobe Acrobat where it may be printed for signatures and further processing.
  4. Submit the ARS Packet, which consists of:
    • DCFS 800
    • DCFS 802
    • Investigative Narrative (redacted by CBL or Office Designee)
  5. Forward the ARS packet to the SCSW for review and approval.
  6. Once ARS is accepted by the office designee, notify the client by phone and send them an Alternative Response Agency Notification Letter.
  7. Document in the Investigative Narrative whether the family accepts ARS and the name of the Community Family Preservation Network (CFPN) agency.
  8. Once the ARS referral has been completed on the FCS/FP system, the investigative referral can be closed, provided the investigation has been completed.
    • If the CFPN does not establish face-to-face contact with the family and/or the family is resistant to services, consult with the SCSW and consider the following:
      1. Call the client to discuss ARS, VFM services or VFR services.
      2. If the family refuses to participate in any services and there are no safety or risk factors present, close the referral.
      3. If there are safety or risk factors present and the family refuses to participate in services, upgrade the referral to a case.

SCSW Responsibilities

  1. Review the ARS Packet upon receipt from the CSW. If found appropriate, return to CSW for processing.
  2. Contact FP agency to notify them of the family’s status.
  3. Follow established policy and procedure to either close the referral or promote the referral to a case.

Office Designee Responsibilities

  1. After receiving the ARS Packet, if the Investigation Narrative is attached, review and redact any confidential information before sending the referral to the appropriate CFPN.
    1. Confidential information includes any identifying information about the RP including name, address, relation to the victim, etc. Also if the victim is not the child being referred, all identifying information regarding the victim is confidential.
    2. Black out the confidential information and/or replace identifying information with RP or victim as appropriate. For example, change he/she/neighbor/teacher to RP.
    3. If the out-stationed County Counsel is available, have them review the redacted narrative and make any further changes as directed. If there are further questions regarding redaction and confidential information, please contact the redacting unit at County Counsel.
  2. Input the referral into the FCS/FP system.
  3. Notify the CSW/SCSW of the family’s acceptance or denial to ARS and the name of the CFPN agency.
  4. Using information from the ARS program log, prepare a monthly report as needed to ARAs and RAs that documents:
    • The number of accepted referrals
    • The number of children receiving ARS services
    • The breakdown of the allegation type and the number for each
    • The services needed and number for each
    • The number of families referred to each agency

Partnerships for Families (PFF)

ER CSW Responsibilities

  1. Complete the SDM Risk Assessment.
  2. Consult with the SCSW to determine if the PFF services are appropriate for the family. An allegation conclusion of either substantiated or inconclusive is required, along with there being at least one (1) child in the family that is under age five (5).
    • If yes, discuss the benefits of PFF with the family and, if they agree to participate in PFF services, have the parent/caregiver sign the DCFS 802. During the conversation discuss with the family their goal(s) and how home visitation could support them in achieving those family goal(s).
  3. Complete the DCFS 800 via the FCS application:
    • Like ARS, PFF requests cannot be created in FCS from a CWS/CMS case, so the "CWS/CMS Source" drop-down menu will show "DCFS Referral."
    • PFF has its own FCS menu consisting of "New PFF Referral," "Update a PFF Referral," (which is only for pending requests not yet assigned to an agency by the CBL) or "PFF Referral Inquiry" (which can be used to find a PFF referral and view it in read-only mode).
    • Select "New PFF Referral." The CWS/CMS referral list will automatically display (there is also an option to search by state ID number or CWS/CMS referral number).
    • Complete the remaining information for the request (as detailed fro FP and ARS referral instructions above).
  4. Generate the PDF version and print the completed DCFS 800 form. 
  5. Ensure that the PFF packet includes:
    • DCFS 800
    • DCFS 802
    • Emergency Response Referral Document
    • Investigation Narrative (IN)
    • SDM Safety Assessment tool (initial assessment)
    • SDM Risk Assessment tool
  6. Document all contacts in the Contact Notebook including the referral to PFF.
  7. Once the PFF referral is generated and printed via the FCS system, the ER referral can be closed if the investigation is completed.

SCSW Responsibilities

  1. During the case conference with the CSW, explore potential programs that could be offered to the family including: P&A, PFF and ARS. Explore eligibility for each program to determine which would be the best fit given the identified needs of the family, keeping in mind that the family is the expert on themselves and will ultimately choose the program that would best meet its needs.

Office Designee Responsibilities

  1. Upon receiving the PFF referral, ensure that the referral has sufficient information for the agency that the DCFS 802 is attached. Review and redact the Emergency Response Referral Document and the Investigation Narrative for any confidential information before initiating the referral to PFF agency.
    1. Confidential information includes any identifying information about the RP including name, address, relation to the victim, etc. Also if the victim is not the child being referred, all identifying information regarding the victim is confidential.
    2. Black out the confidential information and/or replace identifying information with RP or victim as appropriate. For example, change he/she/neighbor/teacher to RP.
    3. If the out-stationed County Counsel is available, have them review the redacted narrative and make any further changes as directed. If there are further questions regarding redaction and confidential information, please contact the redacting unit at County Counsel.
  2. Send the referral packet via fax or encrypted email to the appropriate PFF agency based on the Service Planning Area (SPA) of residence.
  3. Once the referral has been submitted to the agency, the agency will make three attempts to contact the family within four (4) days. If it is unable to locate the family, the agency will notify the CSW and SCSW noted on the referral form.

Family Preservation Assessment Services (FPAS) Referrals

Regional ER CSW Responsibilities

  1. Conduct an ER investigation.
  2. Complete the SDM Safety and Risk Assessments.
  3. In consultation with SCSW, determine if a Family Preservation Assessment is appropriate where domestic violence, substance abuse, and/or mental health issues, or a combination of these issues present as high risks to the family.
    • If DMH resources are available, the CSW may wish to also consult with a DMH staff or Specialized Foster Care Unit regarding mental health issues. 
  4. If a Family Preservation Assessment is needed, discuss with the family about its willingness to comply and participate. 
    1. Obtain the signatures of all adults to be assessed on the DCFS 802, the Family Preservation Community-based Placement Program Consent to Release and Exchange Information form. 
  5. Complete the DCFS FPAS 800 online via the FPAS application.
  6. Submit the DCFS FPAS 800 to a SCSW for an approval.
  7. Upon approval, submit a completed packet (DCFS 802 and DCFS FPAS 800) to the CBL or office designee.
    • The SCSW will forward the approved DCFS 800 electronically to the CBL or the office designee. 
    • The CBL or the office designee will fax the completed packet to the Family Preservation Service Provider and assign it in the FPAS web-based system.
    • In order to avoid delays in starting the FPAS, the service provider will accept the faxed DCFS FPAS 800 as long as assignment in the system occurs within 48 hours.
  8. If the child is detained, give a copy of DCFS FPAS 800 to the Child and Family Team Meeting (CFTM) Facilitator and/or inform the Facilitator of the pending FPAS and the contact information for the service provider. The assessor may be invited to the CFTM.
    1. If the FPAS is completed, provide a copy of the report as appropriate.
  9. Refer the child to Multidisciplinary Assessment Team (MAT).
    1. Forward the FPAS to the Facilitator.
  10. If the child is detained, incorporate the content of the FPAS and MAT assessment in the Detention Report, and Jurisdictional/Dispositional Hearing Report, but do not attach the FPAS assessment. 

DI CSW Responsibilities

  1. Incorporate the content of the FPAS Report into the recommendations of the Jurisdictional/Dispositional Hearing Report.
  2. Attach the MAT Assessment Report to the Jurisdictional/Dispositional Hearing Report.

Regional Office SCSW Responsibilities

  1. Consult and provide guidance to the CSW in determining if a FPAS request is appropriate for the family.
  2. Approve the DCFS FPAS 800, and forward it to the CBL or the office designee.

CBL or Office Designee Responsibilities

  1. Fax the entire packet to the Family Preservation Agency service provider.
  2. Assign the DCFS FPAS 800 in the FPAS web-based system to the appropriate Family Preservation Service Provider.
  3. Access the FPAS web-based system to create a detailed summary reports for all referrals as needed.

ERCP CSW Responsibilities

  1. Conduct an ER investigation.
  2. In consultation with the SCSW determine if a Family Preservation Assessment is appropriate where domestic violence, substance abuse, and/or mental health issues, or a combination of these issues, present as high risks to the family.
  3. If a Family Preservation Assessment is needed, discuss with the family its willingness to comply and participate. 
    1. Obtain the signatures of all adults to be assessed on the DCFS 802
  4. Complete the DCFS FPAS 800 form manually.
    • This can be completed by the CSW or SCSW.
    • When the CSW completes a DCFS FPAS 800, the SCSW is to be alerted to review the DCFS FPAS 800 for approval. 
  5. Submit the DCFS FPAS 800 to a SCSW for an approval. 
    • The SCSW will forward the approved DCFS 800 electronically to the CBL in the CBL designee basket for input. 

ERCP SCSW Responsibilities

  1. Consult and provide guidance to the CSW in determining if a FPAS request is appropriate for the family.
  2. Approve the DCFS FPAS 800 after reviewing the referral. 
  3. Place the approved Manual DCFS FPAS 800 in the CBL designee basket for input. 
    • The CBL designee will input all the information in the FPAS Link
  4. Contact the assessor on duty to start the assessment.
  5. When appropriate, consult with the service provider to utilize the available emergency discretionary funds (maximum $500) to purchase services and goods, such as food, beds, clothing shelter, In-Home Outreach Counselor (IHOC), and Teaching and Demonstrating (T&D), etc.

ERCP CBL Designee Responsibilities

  1. Input the information on the FPAS web-based system.
    • The CBL designee will input all of the information from the DCFS 800 into the FPAS web-based system. 
    • Upon approval, the CBL designee will fax a complete packet (DCFS 802 and DCFS FPAS 800) to the Family Preservation Service Provider and assign it in the FPAS system. 
    • To avoid delays the service provider will accept a faxed DCFS FPAS 800 as long as the assignment in the FPAS web-based system occurs within 48 hours. 
  2. Ensure that the DCFS 800, 802, and FPAS report are provided to the regional office for inclusion with the case file and that the forms are identified on the Check List Form for cases transferred to the regional offices. 
APPROVALS

SCSW

  • Community Response Services (CRS) referrals
  • ARS referrals
  • Closing a referral
  • DCFS 800 – FPAS
HELPFUL LINKS

Attachments

DCFS Community Based Support Division Programs Summary Chart

Family Preservation Assessment Services Timelines (ERCP referrals)

Service Provider Responsibilities – ERCP FPAS

Forms

CWS/CMS

Detention Report

Initial Case Plan

Jurisdictional/Dispositional Hearing Report

LA Kids

ABCDM 228, (Spanish) Applicant's Authorization for Release of Information

DCFS 800, Referral for Up Front Assessment, Alternative Response and Family Preservation [via the Family Centered Services (FCS) application]

DCFS 802, (Armenian), (Cambodian), (Chinese), (Farsi), (Hmong), (Korean), (Southern Peruvian Quechua), (Spanish), (Tagalog), (Vietnamese), (Yucatec Maya), Community Based Support Programs Consent to Release and Exchange Information

DCFS 5410, Victims of Crime Program Checklist

REFERENCED POLICY GUIDES

0070-548.01, Child and Family Teams

0070-548.10, Investigation, Disposition and Closure of Emergency Response Referrals

0070-548.25, Structured Decision Making (SDM)

0080-502.10, Case Plans

0080-506.10, Identifying and Arranging Appropriate Services for Children and Families

0600-500.00, Medical Hubs

0600-500.05, Multidisciplinary Assessment Team (MAT) Assessments and Meetings

STATUTES AND OTHER MANDATES

Welfare and Institutions Code (WIC) 16504 (a) – Summarizes initial intake and evaluation services, eligibility of services, and 24 hour response requirements that each county is required to have.  Also states that each county welfare department shall operate and maintain a 24-hour response system.

WIC Code 16500.5 – Declares the intent of the law to encourage the continuity of the family unit, and outlines the steps to be taken to comply with this intent.

WIC Code 18961 – Lists the program requirements of the Child Abuse Prevention, Intervention and Treatment Program (CAPIT).

California Department of Social Services (CDSS) Manual of Policies and Procedures (MPP) Division 31-084.4 – Summarizes Emergency Response protocol and general intake requirements.