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0050-504.05, Referral Assignment Criteria
This policy provides the Child Protection Hotline (CPH) staff guidelines on how to determine a referral name, establish the service address for a referral, and map the referral to the appropriate regional office for assignment. 
Issued/Last revised 6/16/2022
0070-527.10, Children Aged Birth to Five
This policy is designed to strengthen existing practice guidelines around engaging, assessing and servicing newborns, toddlers, preschoolers and their caregivers. 
Issued/Last revised 2/28/2024
0070-548.05, Emergency Response Referrals Alleging Abuse In Out-of-Home Care Regarding Children Who Are Under DCFS Supervision
This policy reviews the process of investigating child abuse/neglect allegations for child who are residing in out-of-home care and the steps the investigating CSW must follow to prepare for, conduct, document and close an out-of-home care referral.
Issued/Last revised 1/4/2021
0070-516.10, Assessing a Child's Development & Referring to a Regional Center
This Policy provides staff with guidelines for assessing a child’s development and well-being, and the process for referring to and collaborating with a Regional Center.
Issued/Last revised 6/24/2016
0070-548.18, Child Abuse Central Index (CACI) Hearings
This policy guide provides staff with guidelines on responding to and conducting Child Abuse Central Index (CACI) Hearings.
Issued/Last revised 7/1/2014
0070-559.10, Clearances
This Policy Guide provides instruction on how and when to use required clearances. Clearances support the Department’s efforts to maintain child safety by providing staff with tools to assess and respond to the needs of children and prospective caregivers.
Issued/Last revised 7/19/2022
0070-506.11, Interviewing Children at School to Investigate a Child Abuse Referral
This policy reviews the process of interviewing a child at school as part of conducting a child abuse investigation.
Issued/Last revised 2/3/2020
0070-548.20, Taking Children into Temporary Custody
This policy guide provides guidelines for taking children into Temporary Custody and determining when a child can safely remain in the home prior to a Detention/Initial Hearing.
Issued/Last revised 6/5/2024
0080-503.00, Contacts with the Child Support Services Department (CSSD)
This policy guide helps determine whether DCFS should make a referral to the local child support agency for child support services when a family is receiving child welfare services. It also provides information on the Compromise of Assigned Arrears-Family Reunification Program (COA-FR).
Issued/Last revised 12/1/2023
0080-507.20, Concurrent Planning and the Concurrent Planning Assessment (CPA)
This policy guide provides instructions on concurrent planning for children under the supervision of the Department who are in out-of-home care, including how to activate the permanency track. It also details how family history information should be gathered and documented for concurrent planning.
Issued/Last revised 11/3/2021
1200-500.80, Service Linkages between the Department of Public Social Services (DPSS) and DCFS
This policy provides instruction regarding the DCFS/DPSS Linkages program for the families DCFS and DPSS mutually serve to support their economic stability while they are involved with child welfare services.
Issued/Last revised 7/29/2025
0100-525.11, Placing Children Outside of the Country
This policy provides guidelines and procedures of placing children with a parent or relative outside of the United States.
Issued/Last revised 7/1/2014
0100-510.60, Placement Considerations for Children
This policy provides guidance on placement considerations for children who are removed from the home of the custodial parent or guardian, including preference for placements that facilitate family reunification and/or permanency. This policy also covers efforts to place siblings together in out-of-home care.
Issued/Last revised 1/11/2019
0100-520.35, Kinship Guardianship Assistance Payment (Kin-GAP) Program
This policy guide provides guidelines around the Kinship Guardianship Assistance Payment (Kin-GAP) Program, including eligibility requirements, rates and benefits information.
Issued/Last revised 7/29/2025
0100-535.25, Extended Foster Care (EFC) Program
This procedural guide covers the general provisions of the Extended Foster Care program.
Issued/Last revised 10/26/2018
1200-500.40, Respite Care Services
This policy guide describes the eligibility requirements and responsibilities for primary caregivers requesting respite care and outlines the procedure for approving respite care requests and processing service payment requests.
Issued/Last revised 7/1/2014
0100-510.37, Transitional Shelter Care (TSC) Program
This is an overview of the process for placing a child/youth in a TSC. The policy outlines the placement support and assistance available to Regional CSWs and ERCP after hours, weekends and holidays.
Issued/Last revised 8/14/2017
0200-506.10, Applicant Assessments for the Adoption of Children
This policy guide provides guidance on the adoption process including information to be provided to applicants, and information and guidance on conducting full, abbreviated, and updated adoption assessments.
Issued/Last revised 7/1/2014
0300-503.50, Progress and Supplemental Reports
This policy guide outlines procedures for completing and submitting progress and supplemental reports.
Issued/Last revised 7/1/2014
0300-503.97, Notice of Replacement Report
This policy guide provides instruction on when and how to file a notice of replacement report for children/youth that are replaced.
Issued/Last revised 7/1/2014