Family Finding and Engagement Program (FFEP)
0080-507.22 | Revision Date: 8/7/2025

Overview

This policy guide provides information on the Family Finding and Engagement Program (FFEP), which includes the Upfront Family Finding (UFF) Program and the Permanency Partners Program (P3), including how to handle referrals and case assignments for each program.

Table of Contents

Version Summary

This policy guide was updated from the 01/07/2025 version, to include information regarding collaboration between the Family Finding and Engagement Program (FFEP) CSW and the Continuing Services (CS) CSW in the investigation to identify and locate a child's adult relatives and nonrelative extended family members (NREFMs). Additions were also made to further comply with documenting and reporting family finding efforts to the court, as a result of Assembly Bill (AB) 2929.

POLICY

Family Finding and Engagement Program (FFEP)

The Family Finding and Engagement Program (FFEP) is a combination of the Upfront Family Finding Program (UFF) and the Permanency Partners Program (P3). UFF provides thirty to ninety (30-90) days of intensive family finding services to explore relatives and non-relative extended family members’ (NREFMs) ability to provide supportive connections and possible placement. P3 provides family finding services for “long-staying” children/youth who may have lost contact with parents, siblings, relatives, and NREFMs to provide supportive connections.

It is the Department’s practice that relatives and NREFMs are the preferred placement resource and must be considered first for all children who are in need of out-of-home care services.

Upon a child being taken into protective custody, the social worker shall attempt to place the child with the child’s family through the provision of services, regardless of immigration status. Within thirty (30) days of a child's removal from their home, CSWs must, by law, conduct an investigation to identify and attempt to locate the child's adult relatives out to the fifth (5th) degree of kinship, as defined by WIC § 319(h)(2)

WIC 309(e)(1) requires DCFS to attempt to identify and locate the following parties and relatives:

  • Grandparents
  • Parents of a sibling of the child (when the parent has legal custody of the sibling)
  • Adult siblings
    • As defined in WIC § 309(e)(1), a “sibling” is a person related to the identified child by blood, adoption, or affinity through a common legal or biological parent.
  • Any other legally specified adult relatives of the child, including:
    • Any adult, as defined in WIC § 319(h)(2), who is related to the child by blood, adoption, or affinity within the fifth degree of kinship, including stepparents, step siblings, and all relatives whose status is preceded by the words "great", great-great", or "grand," or the spouse of any of these persons, even if the marriage was terminated by death or dissolution.
    • If it is known or there is reason to know the child is an Indian child, any extended family members as defined in WIC 224.1 and Section 1903 of the Indian Child Welfare Act (ICWA).
A NREFM is defined in WIC § 362.7 as an adult caregiver who has an established familial relationship with a relative of the child or a familial or mentoring relationship with the child.

Per WIC 309(e)(1), the UFF CSW shall provide each adult  relative, as defined in WIC § 319(h)(2), or a relative who has been identified by a parent or child/youth, who is located, within thirty (30) days of removal of the child, with written notification in the form of a Relative Notification Letter (RNL), along with the JV-285, Relative Information Form, unless the relative’s history of family or domestic violence makes notification inappropriate. Further, within thirty (30) days of removal, the CSW shall, when appropriate, also provide oral, in person, telephone, and/or by email (if the only method of communication), notification of the information contained within the Relative Notification Letter as well as the JV-285, Relative Information Form.

The written notice must include the following:
  • Notification of the child’s removal from the custody of their parent(s)/legal guardians
  • An explanation of the options on how to participate in the care and placement of the child and support of the child’s family, including:
    • Any options that may be forfeited by failing to respond
    • Information about providing care for the child while the child receives reunification services
    • How to become an approved Resource Family and any additional out-of-home care services and supports that are available
    • Information regarding emergency caregiver funding, Kin-GAP, CalWORKs for approved relative caregivers and Adoption Assistance Payments (AAP)
    • Other options for contact with the child, including, but not limited to, visitation (family time)
The purpose of FFEP is to increase the number of relatives and NREFMs who are identified and engaged to explore the level of support they can provide to the family, ranging from visits to placement throughout a child/youth's involvement with DCFS. Family finding provides the opportunity to build and sustain networks and promote family resilience to ensure permanency and well-being beyond DCFS/government intervention. Family finding also provides a way to engage parents and families, enhances the Child and Family Team (CFT) process and fosters the building and maintenance of lifelong connections for children.


AB 2929 requires the court, at each Status Review hearing for a child or nonminor dependent (NMD) who is not residing with a relative, NREFM, or in the case of an Indian child, their extended family members or Indian custodian, to determine whether the social worker has continued efforts, and in the case of an Indian child, active efforts, to locate such individuals to provide family support or possible placement of the child or NMD. The CSW is to provide the names of those individuals, and the results of those efforts. The CSWs Status Review hearing court report must include a description of the aforementioned efforts. At the conclusion of FFEP’s services, the FFEP CSW will prepare a Case Closure Summary that highlights the relatives/NREFMs that were identified and are willing and able to provide support. The continuing services (CS) CSW however, is expected to utilize the case closure summary to conduct follow-up engagement efforts and include continued family finding efforts in all future Status Review reports.

Upfront Family Finding Program (UFF)

The goal of UFF is to initiate family finding within days of a child coming into care, to maximize the number of relatives and NREFMs found and engaged throughout the life of the case. UFF provides thirty to ninety (30-90) days of intensive family finding services to explore relatives/NREFMs ability to provide support and possible placement.

The UFF program provides services to all newly detained children, including children that are detained on open cases. This includes the following:

  • Children detained on a hospital hold
  • Children detained and placed with relatives and/or NREFMs
  • Children detained At-Large, and
  • Children placed in foster care
Children/youth are assigned to the UFF program, which is recorded on the Special Project Page on the Child Welfare Services/Case Management System (CWS/CMS) and is titled "P3-Redesign Upfront."
  • P3- Redesign Upfront:
    • The child has been newly detained and will receive specialized family finding and engagement services for an abbreviated time period. The goal is to increase connections and placement options.
UFF staff consists of SCSWs, CSWs and Adoption Assistants (AA). UFF staff are mandated reporters.

The detaining CSW will submit a UFF referral in the Referral Portal, if a case meets UFF criteria. Upon receipt and review of the submitted UFF Referral, the UFF SCSW will communicate with the UFF AA for assignment.


 

Permanency Partners Program (P3)

P3 provides family finding services for “long-staying” children/youth who may have lost contact with parents, siblings, relatives and NREFMs due to multiple placements. This includes nonminor dependents (NMDs) and dually supervised children/youth. P3 provides a maximum of (6) to twelve (12) months of intensive family finding services with the goal of re-engaging appropriate parents, relatives, and NREFMs to identify how they may be able to support the child/youth and explore permanency options.

P3 provides services to the following populations:

  • Long-staying children/youth/NMDs with a permanency plan of Another Planned Permanent Living Arrangement (APPLA), which also includes dually supervised children/youth.
  • Children/youth that have been Court ordered for P3 services.
  • Siblings with an open case whose sibling is receiving P3 services.
  • Child/youth with a permanent plan of adoption that does not have an identified prospective adoptive parent.
  • Child/youth referred for a Qualified Individual Assessment for placement in a Short-Term Residential Treatment Program (STRTP) (referred to P3 at the time of QI Assessment) or child/youth already placed in an STRTP.
  • Children/youth who have little to no family connection.
  • When new parentage information is discovered, such as the identity of a parent.

P3 staff consist of part-time employees that are a mix of retirees and non-retirees. Most P3 staff previously worked for DCFS. P3 CSWs are mandated reporters.

P3 SCSWs will monitor the P3 referral portal. Upon ensuring that criteria is met, the P3 SCSW will assign a child/youth to a P3 CSW who is responsible for locating meaningful connections from the youth’s past/present to achieve lifelong permanence through reunification with a parent, adoption, or legal guardianship. P3 also seeks to identify connections with adults with whom the youth can develop lasting relationships throughout their life.

Children/youth are assigned to the P3 program, which is recorded on the Special Project Page on CWS/CMS, titled "P3 Pilot DCFS Retirees."

Documenting P3/UFF Case Activities

P3 and UFF case activities should be documented as follows:

Location

Contact Information

Contact and Collateral Notebooks

  • All face-to-face, written, and telephone contacts with the child/youth, relatives, nonrelatives or caregivers, including attempted contacts
    • Contacts with the case-carrying CSW
    • P3/UFF search efforts
      •  Document under Associated Services; Service Category (Family Engagement Efforts); Service Type (Outreach & Family).

Case Notes

  • All other P3/UFF activities, including:
  •  

P3 Tracking System

  • P3/UFF progress notes
    • Record on a monthly basis
    • Case Closure Summary
  •  

Physical Case File

  • Copies of Relative Notification Letters sent
  • CLEAR search results
  • Family Finding Mining Tool
  • Family Tree
  • Case Closure Summary
  • Closure Statistics Outcome Matrix 

P3/UFF Unit Responsibilities

P3/UFF CSWs assume secondary assignment on cases they service, performing the following activities:

  • Mining the case records to identify significant connections in the child/youth’s life, and identifying missing connections and adults who could become a significant connection for these children/youth.
  • Ongoing collaboration with case-carrying CSWs through face-to-face conferring, emails, and written documentation.
    • This includes assisting with referrals to the RFA Division for relative/NREFM home assessments, Child and Family Team (CFT) Meeting and Family Preservation, etc.
  • Collaborating with the child/youth to explore the child's/youth’s wishes and desires and to follow up on leads obtained from the child/youth regarding the identities of missing adult connections.
  • Utilizing various computer-based search engines to locate adult connections (i.e. biological/adoptive parents, relatives, adult siblings, family friends, caregivers, etc.).
  • Conducting in-person, written, and telephone contacts with the identified adult connections, once located.
  • In collaboration with the case-carrying CSW, assisting with setting up initial contacts between the youth and adult connections and providing on-going support to both parties while the relationship is developing.
  • Working in conjunction with the case-carrying CSW, the child/youth and identified adult connection(s) to explore permanency options.
  • Supporting sibling relationships through facilitating visitation, or letter and telephone/virtual communication.
    • This may include connecting the child/youth with siblings with whom they have lost contact and/or that may have been adopted, as allowed by law.
  • Documenting all case information on CWS/CMS and providing case related information to the regional CSW and SCSW.
  • For dually supervised youth, ongoing/continued collaboration with the assigned Deputy Probation Officer. 
PROCEDURE

UFF Referrals/UFF Case Assignments

Detaining CSW Responsibilities

  1. Determine whether the case meets UFF criteria.
  2. Within three (3), but no later than fourteen (14) business days from the date the child is taken into protective custody, submit a UFF Referral via the Referral Portal.
    1. This includes cases where children are detained at-large or have been placed on a hospital hold.

UFF Adoption Assistant (AA) Responsibilities

  1. After a case is determined to meet UFF criteria by the UFF SCSW, complete the following:
    1. Review the submitted UFF Referral via the referral portal.
  2. Within three (3) business days ofreceipt of assignment from UFF SCSW:
    1.  Complete CLEAR searches based on detention information.
    2. Generate and send out Relative Notification Letters (RNL’s) with the information of the assigned UFF CSW and the JV-285.
    3. Document efforts/findings in the collateral section of CWS/CMS.
  3. Upon completion of the elements of two (2) above, assign the case as a secondary assignment to the UFF CSW’s inbox on CWS/CMS.
    1. Enter a Special Projects code, “P3-Redesign Upfront." 
    2. Generate and send an email to the UFF SCSW and assigned UFF CSW, notifying them that the case is in their inbox.
    3. Process the UFF referral in the referral portal.
    4. Send the physical file to the assigned UFF CSW.
  1.  

UFF CSW Responsibilities

Within one to seven (1-7) calendar days of assignment:

  1. Review/read the following:
    • Information provided by UFF SCSW
    • Relative Notification Letters (RNLs) and note which relatives had letters mailed to them for follow-up
    • Emergency Response (ER) Referral
    • Detention Report
    • Delivered Service Log
    • Minute Orders
    • Any other pertinent documents to the case
  2. Consult with ER CSW to obtain any updates and/or new information.
  3. Consult with DI CSW to obtain any updates and/or new information.
  4. For dually supervised youth, maintain ongoing/continued collaboration with the assigned Deputy Probation Officer (DPO).
  5. In collaboration with the ER/DI/CS CSWs, contact each parent/legal guardian to schedule an in-person, telephone and/or virtual interview.
    1. During initial and follow-up contact with each parent/legal guardian, make an ICWA inquiry and document the responses (either confirming or denying American Indian heritage) of the inquiry in the CWS/CMS contact notebook.
    2. Immediately notify the primary CSW via email, if the parent confirms American Indian or Alaskan Native heritage.
  6. For children who are age ten (10) years and older (and verbal), contact the child’s caregiver to schedule an in-person visit to discuss what the child knows about their family and who they would like to have contact with. Make an ICWA inquiry of both the child and the caregivers and document responses (either confirming or denying American Indian and Alaskan Native heritage) of the inquiry in the CWS/CMS contact notebook.
    1. Explain UFF CSW/family finder role to the child.
  7. Conduct an exhaustive search on CWS/CMS for whereabouts unknown parents, relatives, nonrelatives, and siblings. This includes searching any previous cases or referrals for information on parents, relatives, NREFMs, siblings, and in the case that it is known or there is reason to know the child is an Indian child, any extended family member as defined by section 224.1 and the ICWA.
  8. Generate the list of collateral contacts and relatives from the client and collateral notebooks on CWS/CMS.
  9. Send additional RNLs, as necessary, to additional identified relatives/nonrelatives/siblings, etc. located.
  10. Identify and follow up on RNLs that have been returned and telephone calls received as a result of receiving a RNL.
    1. Update and document family finding efforts in the client/collateral notebooks for individuals who were sent RNLs.
    2. Upon establishing that a RNL recipient is a relative/NREFM interested in connection or providing support, provide the primary CSW's information. 
  11. If a family has prior referral or case history, complete a review of all available information on CWS/CMS.
    1. If necessary, request the physical historical referral(s)/cases(s) from suspense and review them.
  12. If the child has siblings who have been previously adopted and information (including contact information) regarding the siblings has been made available, through a source outside of the Department (i.e. the parent/child), contact may be initiated with the siblings and their adoptive parent.
  13. Document learned information about relatives and NREFMs into the family finding mining tool, family tree and CWS/CMS, in the collateral folder, as well as in the P3 Tracking system.
  14. Participate in the Child and Family Team Meeting (CFTM) process (Staff Engagement, CFT meeting, CFT Debrief and follow-up CFT meetings, if still assigned). Inquire with parents/legal guardians and children/youth if they would like located relatives and NREFMs to participate in the CFTM process.
  15. Consult with UFF SCSW.
Within eight to fourteen (8-14) calendar days of assignment:
  1. Consult and collaborate with the Dependency Investigator (DI) and Continuing Services (CS) CSWs to discuss what was found during case mining/review and what they know about the family.
    1. Discuss identified potential safety issues regarding known family members.
  2. For dually supervised youth, maintain ongoing/continued collaboration with the assigned DPO.
  3. Send RNLs to additional identified relatives, as needed.
  4. Document additional learned information about relatives & nonrelative extended family members (NREFMs) into the family finding mining tool, family tree, and CWS/CMS.
  5. Utilize available search tools such as:
    • CWS/CMS
    • Social Media (Facebook, Instagram, X, etc.)
    • Free Internet Searches
    • US Search
    • CalSAWS
    • Global Locate
    • CLEAR
      • If no viable results are obtained from CLEAR, in consultation with the UFF SCSW, conduct a SENECA search.
      • When completing searches, utilize all identifying information available, such as date of birth and social security numbers, to assist in completing thorough CLEAR and SENECA searches.
  6. Engage located family members and NREFMs in the CFTM.
  7. Make an ICWA inquiry of each relative and NREFM located and document responses (either confirming or denying American Indian and/or Alaskan Native heritage) of the inquiry in the CWS/CMS contact notebook.
    • Immediately notify CSW/SCSW assigned to the case if ICWA heritage was disclosed.
  8. Document all efforts in the CWS/CMS Contacts notebook and the P3 Tracking System.
  9. Consult with SCSW, as needed.
Within fifteen to forty (15-40) calendar days of assignment:
  1. Engage with all potential relatives and NREFMs via in-person, telephone, or virtual methods. Utilize engagement methods through structured and proven methodology approved and adopted by social work practice.
    1. For those relatives/NREFMs that have phone numbers that have been identified, call them to gather information.
    2. Complete an ICWA inquiry with relatives/NREFMs.
      • If ICWA may be applicable, immediately notify CS/DI CSWs.
      • Document ICWA inquiry responses (either confirming or denying American Indian and/or Alaskan Native heritage) in the Contacts section of CWS/CMS.
    3. Schedule an in-person or virtual visit with those relatives/NREFMs that are geographically accessible, as appropriate.
    4. Provide relatives/NREFMs with the JV-285, Relative Information form to document family information. Answer any questions that they may have about the form.
  2. Conduct additional searches for relatives/NREFMs, as needed.
  3. Send RNLs to additional identified relatives, as needed.
  4. Document additional learned information about relatives and NREFMs into the family finding mining tool, family tree, and CWS/CMS Collateral folder.
  5. With parental/legal guardian and/or child/youth’s approval, inform the primary CSW to invite relatives and NREFMs to the CFTM. Encourage the relatives/NREFMs to participate in the CFTM, if invited.
  6. Document all efforts in CWS/CMS Contacts folder and the P3 Tracking System.
  7. Consult with UFF SCSW at day thirty (30) to determine whether to extend services.
  8. Consult with SCSW, as needed.
Within forty-one to fifty (41-50) calendar days of assignment:
  1. Continue to engage with any relatives and NREFMs.
    1. Complete an ICWA inquiry with  relatives/NREFMs.
      1.  If ICWA may be applicable, immediately notify CS/DI CSWs.
      2. Document ICWA inquiry responses (either confirming or denying American Indian and Alaskan Native heritage) in the Contacts section of CWS/CMS.
  2. Continue to send RNLs and the JV-285 for all relatives and NREFMs, as needed.
  3. Document all inquiry and engagement activities for relatives and NREFMs into the family finding mining tool, family tree, and CWS/CMS Collateral folder.
  4. Document NREFM/relative notification information on the related client’s page in the Collateral notebook on CWS/CMS.
  5. Participate in the CFTM process (Staff Engagement, CFT meeting, CFT Debrief and follow-up CFT meetings).
  6. Document all efforts in CWS/CMS, in the Contacts folder and the P3 Tracking System.
  7. Consult with SCSW, as needed.
Within fifty-one to sixty (51-60) calendar days of assignment:
  1. Consult with CS CSW and DI CSW to identify the following:
    1. Any outstanding issues with the UFF case
    2. Areas that will need to be followed up on after UFF case closure
  2. Ensure all family finding efforts are completely documented in CWS/CMS, Collateral folder, family finding mining tool and family trees.
  3. Complete the Case Closure Summary.
    1. Upload the case closure summary into the Case Notes notebook on CWS/CMS.
  4. Complete the Closure Statistics Outcome Matrix.
  5. Consult with UFF SCSW and discuss a case extension and justification, if needed.
    1. When needed, submit an extension request by day fifty-five (55).
  6. Submit the UFF case to UFF SCSW for review and closure.
If the UFF case remains open between sixty-one to ninety (61-90) calendar days of assignment:
  1. Consult with CS CSW and DI CSW to identify the following:
    1. Any outstanding issues with the UFF case
    2. Areas that will need to be followed up on after UFF case closure
  2. For dually supervised youth, complete a final contact with the assigned DPO.
  3. Ensure all family finding efforts are completely documented in CWS/CMS, collateral folder, family finding mining tool and family trees.
  4. Complete the Case Closure Summary.
    1. Upload the case closure summary into the Case Notes section on CWS/CMS.
  5. Consult with UFF SCSW.
  6. Submit for closure by the eightieth (80th) day of assignment.

UFF SCSW Responsibilities

  1. Regularly review the UFF Referral Portal, reviewing all submitted referrals to assess for UFF eligibility.
    1. If a referral does not meet UFF criteria, notify the referring SCSW. 
    2. If a referral meets UFF criteria, identify a UFF CSW for assignment and notify the UFF AA as soon as possible, but no later than one (1) week of submission of the UFF referral.
    3. As stipulated by WIC 309, notify the UFF AA and assigned UFF CSW if there are any safety issues that preclude sending RNLs to certain relatives.
  2. Upon UFF AA’s completion of their portion, send an introductory email regarding the UFF program as well as the contact information of the assigned UFF CSW to the CS CSW and CS SCSW, and the assigned DI CSW and DI SCSW.
  3. Collaborate with the case-carrying CSW and SCSW to provide information as to UFF process, as needed.
  4. For dually supervised youth, collaborate with the assigned DPO, as needed.
  5. Consult with UFF CSWs on an ongoing basis.
  6. Respond to any concerns from parents/legal guardians, children, and relatives/NREFMs.
    1. Document each conversation in the contacts section of CWS/CMS.
  7. Within three (3) days of receiving a case from UFF CSW for closure:
    1. Review Case Closure Summary, Closure Statistics Outcome Matrix, family finding mining tools and family trees to ensure information is obtained for both maternal and paternal family members/NREFMs.
    2. Ensure that ICWA inquiries have been made and documented for all adults contacted, in the contacts folder of CWS/CMS.
    3. Return case for revisions to UFF CSWs, as needed.
    4. Ensure that all contacts are documented in the contacts section of CWS/CMS.
    5. Coordinate a case consultation with the CS CSW/SCSW, the UFF CSW, and the DI CSW (if one is assigned) to review family finding efforts.
  8. Within four (4) days of receiving a completed case for closure:
    1. End date UFF CSW assignment and Special Project designation.
    2. Generate and send an email to primary assigned CSW/SCSW to inform them that UFF assignment has been end-dated. 
      • Inform primary CSW/SCSW of any activities that require additional follow-up after UFF assignment is ended (i.e. RFA, ICPCs submitted, relatives/NREFMs whom the UFF CSW was not able to make contact or engage with, etc.). Reiterate the aforementioned during the case consultation with the CS CSW/SCSW, UFF CSW, and DI CSW (if applicable).
    3. Ensure that the Case Closure Summary is inputted in the Case Notes notebook of CWS/CMS, is sent via email to primary CSW/SCSW, and is included as a hard copy in the physical file.
    4. Ensure the physical file is routed to the primary CSW.
    1.  

Continuing Services (CS) CSW Responsibilities

  1. Collaborate with the UFF CSW and maintain communication with them throughout their assignment on the case.
    1. Inform the UFF CSW of relevant case updates (i.e. replacements, reunification, restraining orders, etc.).
    2. Invite the UFF CSW to participate in the CFTM process (Staff Engagement, CFT meeting, CFT Debrief and follow-up CFT meetings).
  2. Upon the nearing of the termination of assignment of the UFF CSW, participate in a case consultation with the UFF CSW/SCSW, CS SCSW, and DI CSW (if one is assigned).
    1. The UFF SCSW will coordinate the case consultation.
  3. Follow-up on any leads received as a result of the initial family finding investigation.
  4. Include all initial and continued family finding efforts in the Out-of Home Care section of all future Status Review Hearing reports. When documenting family finding efforts in the Out-of-Home Care section of each Status Review Report, include the following:
    1. What efforts were made to identify and locate relatives/NREFMs during the last review period
    2. List of all of the known relatives/NREFMs located, their contact information (i.e. telephone number), and efforts made to engage them
    3. List of all of the efforts made to contact any relatives/NREFMs and their responses

Please Note: The Case Closure Summary provided by the FFEP CSW should not be included as an attachment to the Status Review Hearing report. The CSW also should not cut/paste information from the Case Closure Summary into the Status Review Hearing report. Information included should consist only of a-c above.

P3 Referrals/P3 Case Assignments

Continuing Services CSW Responsibilities

  1. Identify potential cases that could benefit from family finding services.
  2. Consult with SCSW for approval to submit a P3 referral.
  3. Complete a P3 Referral via the DCFS Referral Portal on LA Kids. Attach the most recent court report and minute order (if P3 is court ordered) to the referral.

Continuing Services SCSW Responsibilities

  1. Consult with CSW for any potential P3 referrals.

P3 CSW Responsibilities

  1. Confer with the case-carrying CSW/SCSW to discuss the following:
    • The purpose of P3
    • The case-carrying CSWs knowledge of adult connections and current permanency plans
    • The case-carrying CSWs knowledge of the child/youth/NMD's siblings (including half and step siblings)
    • If the sibling’s case(s) has been assigned to different case-carrying workers or is closed
    • Visitation plans for siblings
    • Plans for when and how the child/youth and caregiver will be introduced to the P3 worker
    • Potential safety issues
  2. For dually supervised youth, maintain ongoing/continued collaboration with the assigned DPO.
  3. Identify any other DCFS CSWs or collateral contacts that may be working with the child/youth and make contact with these individuals. Team with these staff to best meet the family finding needs.
  4. Read the entire physical case and mine the files to identify relatives and other significant adults. This includes any previous cases and/or referrals.
    • If the child/youth received child welfare services in another county, contact that county to try to review the physical case.
  5. Review the CWS/CMS case record, including other accessible county records.
  6. Document all activity in CWS/CMS, as appropriate.

P3 SCSW Responsibilities

  1. Review the P3 Referral Portal on a regular basis to review referral submission and determine if the case meets eligibility criteria.
  2. If a P3 referral has been submitted:
    1. Review the P3 Tracking System, Special Projects tab on CWS/CMS, and the Case Assignment Page on CWS/CMS to determine if UFF and/or P3 family finding services have been previously provided.
      • If family finding services have previously been provided, determine if the results were sufficient and could be utilized by the primary CSW instead of re-assigning the case.
      • If results are found to be sufficient, email and refer the CS CSW/SCSW to where the information can be located on CWS/CMS.
    2. If the case meets criteria, assign the designated P3 CSW as a secondary assignment on CWS/CMS.
    3. If the case does not meet criteria, email the case-carrying SCSW and CSW and provide the reason the case will not be assigned.
    4. If the referral is on a waiting list, provide monthly updates to the case-carrying CSW and SCSW on the status of case assignment.
  3. Document the child/youth’s participation in the P3 program on the Special Project Page on CWS/CMS.
  4. Email the case-carrying SCSW and CSW the name and telephone number of the assigned P3 CSW.
  1.  

Working with the Child/Youth

P3 CSW Responsibilities

  1. Collaborate with the primary CSW and the child/youth, and if available, the child/youth's court appointed attorney to develop a child/youth-centered permanency planning process.
  2. Within thirty (30) days of assignment, conduct an in-person visit with child/youth/NMD (10 years of age or older).  Visit the child/youth as often as case circumstances require, but no less than once per quarter.
  3. Obtain detailed information about relatives and other important persons in the child/youth’s life.
  4. When appropriate, ensure that the child/youth is engaged in grief and loss work using time-line discussions, life books, the development of a family tree, etc.
  5. Refer the child/youth to Adoption Promotion and Support Services (APSS), the Matching Coordination Unit (MCU), Mentor Programs, etc., as appropriate.
  6. Inform the child/youth that P3 is a time-limited process and that the P3 CSW is not the child/youth’s mentor or permanent connection.
  7. Develop a P3 termination plan with the child/youth.

Working with the Caregiver

P3 CSW Responsibilities

  1. Partner with caregivers (resource parents, Short-Term Residential Therapeutic Program [STRTP] personnel, and Foster Family Agency [FFA] social workers) throughout the process.
    1. Prior to meeting with the child/youth, contact the caregiver and explain the P3 program and role of the P3 CSW.
    2. Ask the caregiver about any current or past connections that they may know, including relatives or others who care about the child/youth.
    3. Explore with the caregiver their feelings about being a possible permanency resource for the child/youth and/or their ability to assist in finding permanency for the child/youth.
  2. Inform the caregiver when a possible connection is located and answer any questions they may have.
  3. Determine how communication via mail, phone, or email and any planned visits will be handled between the child/youth and family.
  4. Document all contacts with the caregiver in the Contact Notebook in CWS/CMS.

Providing Ongoing Family Finding and Engagement Efforts

P3 CSW Responsibilities

  1. Contact all potential connections in person, by phone, virtually, and/or by mail.
    • Include enough information to help the person identify who the child/youth is. Do not include specific information such as the child/youth's current address, telephone number, etc. until conferring with the case-carrying CSW.
    • Seek as much information as possible during the first contact.
    • Do not limit connections to placement options. Connections can come in a variety of forms (i.e. legally permanent family, placement, mentor, visitation, phone calls, cards, etc.).
    • Find out what the adult connection can offer the child/youth without pressuring them for placement.
    • Ask for information on who else cares about the child/youth, who should be contacted, and any other contact information the connection can provide.
    • During initial, and follow-up contact with each parent/legal guardian and relative, make an ICWA inquiry and document the responses (either confirming or denying American Indian and Alaskan Native heritage) of the inquiry in the CWS/CMS contact notebook.
      • Immediately notify the primary CSW if the parent/legal guardian and/or relative confirms American Indian and/or Alaskan Native heritage, via email.
    • Provide the parent/legal guardian, relatives and NREFMs the primary CSWs contact information, if appropriate.
    • Document in the contacts notebook of CWS/CMS.
  2. Search for connections by utilizing available services including:
    • CWS/CMS
    • Free internet searches
    • US Search
    • CalSAWS
    • Global Locate
    • CLEAR
      • If no viable results are obtained from CLEAR, in consultation with the P3 SCSW, conduct a SENECA search.
      • When completing searches, utilize all identifying information available, such as date of birth and social security numbers, to assist in completing thorough CLEAR and SENECA searches.
    • Social media sites (e.g. Facebook, Instagram, X, etc.)
  3. If the child/youth or anyone else has identified siblings that have been adopted, and if all possible connections with the adoptive family have been exhausted, discuss with SCSW about the possibility of being a Confidential Intermediary in order to access the birth family’s case and what steps would be needed, including consulting with County Counsel.
    1. The process of being a Confidential Intermediary requires a court order and should only be pursued after consultation with County Counsel.
  4. Update the case carrying CSW as to any significant developments such as the discovery of a previously missing relative, request for visitation, or an expressed interest in providing a permanent plan for the child/youth.
  5. In consultation with the case carrying CSW, make referrals and utilize appropriate resources such as RFA, Wraparound, Child and Family Team Meetings, Family Preservation, APSS, MCU, etc.
  6. Consult with P3 SCSW regarding requesting a case extension, and follow the program’s approval protocol.
  7. Document all activity in CWS/CMS and the P3 Tracking System.  Upload the case closure summary into the Case Notes notebook on CWS/CMS. Once P3 SCSW approves the Closure Summary, document in the Case Notes notebook on CWS/CMS.

P3 SCSW Responsibilities

  1. Confer with the P3 CSW on a monthly basis regarding their case activities to ensure they are in accordance with the overall objectives of the P3 Program.
    1. Discuss the need to continue P3 services or possible closure.
  2. If the child/youth or anyone else has identified siblings that have been adopted, and if all possible connections with the adoptive family have been exhausted, after discussing with the CSW, consult with Children Services Administrator (CSA) and County Counsel about initiating the Confidential Intermediary process in order to access the birth family’s case.
  3. Ensure that ICWA inquiries have been made and documented for all adults contacted, in the contacts notebook of CWS/CMS.
  4. Monitor the online case records to ensure documentation of activities by the P3 CSW into CWS/CMS and the P3 Tracking System.

Closing P3 Services

P3 CSW Responsibilities

  1. Confer with the P3 SCSW to discuss the current case dynamics and the rationale for closure.
  2. When a decision is made that closure is appropriate, notify the case carrying CSW and SCSW of the intent to end the P3 Secondary Assignment and the rationale for doing so.
  3. Summarize family finding and engagement efforts and the results and reason for closure in a Closing Summary in CWS/CMS under Case Notes, and in the P3 Tracking System.
  4. Complete the Outcome Matrix.
  5. Provide the P3 physical file to the P3 SCSW to review for closure.

P3 SCSW Responsibilities

  1. Review the Case Closure Summary, family finding mining tool, Closure Matrix, and family tree to ensure inclusion of all identified relatives / NREFMs. Ensure the Collateral Notebook is updated.
  2. Return case for revisions to P3 CSW, as needed.
  3. Coordinate a case consultation with the CS CSW/SCSW, the P3 CSW, and the DI CSW (if one is assigned) to review family finding efforts.
  4. Review the P3 hard copy file and verify that the P3 CSW has entered a Closing Summary into the Case Notes section of CWS/CMS and on the P3 Tracking System.
  5. End date the P3 assignment on CWS/CMS and P3 Special Project Designation.
  6. Generate and send an email to primary assigned CSW/SCSW (as well as DI CSW/SCSW, and/or Adoptions CSW/SCSW, if assigned) to inform them that P3 assignment has been end dated. 

    1. Inform the primary CSW/SCSW of any activities that require additional follow-up after P3 assignment is ended (i.e. RFA, ICPCs submitted, relatives/NREFMs whom the P3 CSW was not able to make contact or engage with, etc.). Reiterate the aforementioned during the case consultation with the CS CSW/SCSW, P3 CSW, Adoptions CSW (if applicable), and DI CSW (if applicable).
    2. Include Closure Summary as an attachment to the email. 
  7. Arrange sending the hard copy file to the case carrying CSW for inclusion in the overall physical file. 
APPROVALS

SCSW Approval

  • P3 Referral

UFF SCSW Approval

  • Ongoing UFF Case Maintenance
  • UFF Case Closure

P3 SCSW Approval

  • Ongoing P3 Case Maintenance
  • P3 Case Closure
HELPFUL LINKS
REFERENCED POLICY GUIDES

0070-548.01, Child and Family Teams

0070-559.10, Clearances

0100-525.41, The Wraparound Services Program

0200-507.10, Identifying a Prospective Adoptive Family for a Child through the Matching Coordination Unit 

0300-506.05, Communication with Attorneys, County Counsel, and Non-DCFS Staff

0300-306.75, Due Diligence

0300-508.30, Identifying and Notifying the Court of Recurrent Efforts to Locate Relatives and Nonrelative Extended Family Members (NREFMs)

0400-503.10, Contact Requirements and Exceptions

1200-500.05, Providing Services to Children Under the Indian Child Welfare Act (ICWA)

STATUTES AND OTHER MANDATES

All County Letter (ACL) 18-42- Reminds county welfare departments (CWDs) and county probation departments (CPDs) of their family finding requirements and role in supporting the Continuum
of Care Reform (CCR) transition to increase the number of youth in home-based care.

ACL 23-12- Communicates the requirements for participation in the Excellence in Family Finding, Engagement, and Support (EFFES) Program and the provisions available to support implementation through the establishment of The Center for Excellence in Family Finding, Engagement, and Support. 

Welfare and Institutions Code (WIC), Section 224.2- States that the court, county welfare department, and the probation department have an affirmative and continuing duty to inquire whether a child for whom a petition under Section 300, 601, or 602 may be or has been filed, is or may be an Indian child. The duty to inquire begins with the initial contact, including, but not limited to, asking the party reporting child abuse or neglect whether the party has any information that the child may be an Indian child.

WIC Section 309- States in part that the social worker must use due diligence in investigating the names and locations of the relatives of a child who has been taken into protective custody, pursuant to paragraph (1). This includes, but is not limited to, asking the child in an age appropriate manner about relatives important to the child, consistent with the child’s best interest and obtaining information regarding the location of the child’s adult relatives. Each county welfare department must create and make public a procedure by which relatives of a child who has been removed from their parents or legal guardians may identify themselves to the county welfare department and be provided with the notices required in paragraphs (1) and (2).

WIC Section 309(e)(1)-States that if the child is removed, the social worker must conduct, within 30 days, an investigation in order to identify and locate all grandparents, parents of a sibling of the child, if the parent has legal custody of the sibling, adult siblings, other adult relatives of the child, out to the fifth (5th) degree of kinship, as defined in paragraph (2) of subdivision (h) of Section 319, including any other adult relatives suggested by the parents, and, if it is known or there is reason to know the child is an Indian child, any extended family members, as defined in Section 224.1 and Section 1903 of the federal Indian Child Welfare Act of 1978 (25 U.S.C. Sec. 1901 et seq.). As used in this section, “sibling” means a person related to the identified child by blood, adoption, or affinity through a common legal or biological parent. The social worker must provide to all adult relatives who are located, except when that relative’s history of family or domestic violence makes notification inappropriate, within 30 days of removal of the child, written notification and must also, whenever appropriate, provide oral notification, in person or by telephone.

WIC Section 319(h)(2)- States that relatives must be given preferential consideration for placement of the child. As used in this section, “relative” means an adult who is related to the child by blood, adoption, or affinity within the fifth degree of kinship, including stepparents, stepsiblings, and all relatives whose status is preceded by the words “great,” “great-great,” or “grand,” or the spouse of any of these persons, even if the marriage was terminated by death or dissolution.

WIC Section 362.7- Defines a nonrelative extended family member "as an adult caregiver who has an established familial relationship with a relative of the child, as defined in paragraph (2) of subdivision (c) of Section 361.3, or a familial or mentoring relationship with the child."

WIC Section 366.22(a)- States that the court determines whether an agency has made reasonable efforts to maintain a child’s relationships with individuals other than their siblings and may make orders to ensure those relationships are maintained.

WIC Section 366.26(2)- Identifies individuals other than the child's siblings who are important to a child, 10 years of age or older, who has been in out-of-home placement for six months or longer, and the social worker’s responsibilities in working with the child to locate those individuals.

WIC Section 366.3(f)(3)- Identifies individuals other than the siblings of a child placed with a prospective adoptive parent or guardian who are important to the child, and the social worker’s responsibilities in working with the child to locate those individuals.